2.0702.3 Building Operations Staff Education

Topic:

Occupant Education and Access

Subtopic:

Installed Equipment

Desired Outcome:

Building operations staff understands their role and responsibility in the safe, effective, and efficient operation of the equipment

For supporting material, see Referenced Standards.

Multifamily Homes

Title	Specification(s)	Objective(s)
2.0702.3a Systems operation, maintenance, and sustainability	Operation of the equipment maintenance will be explained to the building operations staff (e.g., design conditions, efficiency measures, differences from previous system or situation) Operation and maintenance manual will be provided and updated to building operations staff	Ensure building operations staff has an understanding of the equipment's capability Provide long-term resource for maintenance reference
2.0702.3b System controls (e.g., thermostat, humidistat)	Building operations staff will be educated on the sequence of the building systems and their controls Building operations staff will be provided with training that leads to a building operations certification where a competent authority provides such training	Ensure building operations staff and property manager can operate system controls and recognize maintenance requirements
2.0702.3c System disconnects	Indoor and outdoor electrical disconnections and fuel shut offs will be demonstrated to building operations staff	Ensure building operations staff can shut off equipment in emergencies
2.0702.3d Combustion safety awareness	Location of combustion air inlets and gas vents will be identified for building operations staff Importance of not blocking inlets will be explained to building operations staff Building operations staff will understand that flammable material will not be stored in the combustion appliance zone	Ensure building operations staff understands combustion fuel and the associated safety requirements
2.0702.3e System air flow	Importance of cleaning dust and debris from returns grilles will be explained to building operations staff Proper placement of interior furnishings with respect to registers will be explained to building operations staff Negative consequences of closing registers will be explained to building operations staff Importance of leaving interior doors open as much as possible will be explained to building operations staff	Ensure occupants and building operations staff do not prevent equipment from operating as designed
2.0702.3f Routine maintenance	Proper filter selection (minimum MERV MERV Minimum efficiency reporting value 6 rating) and how to change filter will be explained to building operations staff Importance of keeping outdoor unit clear of debris, vegetation, decks, and other blockages will be explained to building operations staff Importance and timing of routine professional maintenance will be explained to building operations staff, e.g., inspect, clean, lubricate, replace consumables (i.e., belts, filters), repair and replace	Ensure equipment operates as designed
2.0702.3g Occupant service requests	Situations when the occupant should contact the building operations staff will be explained, including: Fuel odors Water draining from secondary drain line Emergency heat indicator always on for a heat pump system Thermal comfort issues Unusual noises Unusual odors Building operations staff will be informed of situations where they must call outside resources: Flooding Odors Electrical issues	Educate building operations staff on the occupant's expectations with comfort, efficiency, and indoor environmental quality Ensure building operations staff does not negatively impact equipment
2.0702.3h Carbon monoxide ( CO CO Carbon monoxide ) detector	Building operations staff will be educated on function, location, operation, and service of detector	Maintain detector in operational condition
2.0702.3i Warranty and service	Building operations staff/property manager will be provided with relevant manuals and warranties Labor warranty will be explained and the building operations staff/property manager will be given a phone number to call for warranty service	Building staff have manuals and warranties for future servicing